Nexus IQ is a UK AI company based in Northampton, building intelligent systems for businesses and professional services across the country. We design, build, and manage AI-powered tools that replace manual processes, capture more leads, and help businesses scale without adding headcount.
Our flagship product is Signal, a fully managed reputation management service. Signal handles automated review requests sent to your customers after every job, always-on monitoring of your reviews across Google, Trustpilot, and other platforms, 48-hour review response handling by our team, and a monthly reputation report so you can track progress. Signal is not an SEO tool. It is a reputation management service built to improve how your business looks online and to give you more five-star reviews consistently.
Our AI Voice Receptionist answers every inbound phone call to your business, 24 hours a day, seven days a week. It qualifies callers, captures their details, and books callbacks or appointments automatically. Businesses using our voice receptionist stop losing leads to missed calls and stop paying for out-of-hours answering services that do not convert.
Our Concierge Front Desk product places an intelligent chatbot on your website. It engages visitors in real time, answers their questions, qualifies them as leads, and books them into your diary without any manual involvement from your team. It works around the clock and integrates with your existing calendar and CRM.
We also build Routing Agents and AI Virtual Assistants that handle scheduling, follow-up sequences, diary management, and internal task routing. For businesses that want to grow their lead pipeline, our Revenue Funnels service delivers high-performance landing pages paired with automated nurture sequences that turn interest into booked calls.
Nexus Academy provides structured AI literacy training and certification for businesses and their teams. Whether you want to upskill your staff or earn a recognised AI certification, our coaching programmes are designed for real business owners, not developers.
We serve marketing agencies, consultancies, law firms, accountancy practices, property businesses, and other professional service businesses across the UK. Get in touch to find out which of our AI services would make the biggest difference to your business.
YOUR AI SYSTEMS.
CONTINUOUSLY
IMPROVING.
As your agency scales, your AI systems evolve with it. Monthly reviews, agent retraining, and ongoing output improvements so your systems stay competitive as your business grows.
In plain English
Nexus IQ Performance Optimisation is an ongoing service for agencies that already have AI systems deployed. Each month we review output quality, retrain agents on any changes to your business, refine conversation flows based on live data, and support you as you expand into new services or markets.
We pull output data across all deployed agents and review quality, resolution rates, and any flagged issues.
We identify what is performing well, what is underperforming, and what has changed in your business that the agents need to reflect.
Agents are retrained on updated information, refined conversation flows, and any new services or processes.
You receive a monthly performance summary and a confirmed plan for the following month.
Ongoing improvement
Speak to us about adding Performance Optimisation to your existing Nexus IQ deployment.